Yes, we strongly recommend that you manually back up and delete all personal data from your phone before handing it over. This ensures your privacy and data security.

🔐 Recommended Steps:

• 📲 Back up your data to Google Drive, iCloud, or a computer

• 🔒 Sign out of all accounts (Google, iCloud, Samsung, etc.)

• 🧹 Factory reset your device

🤝 Need help?

If you're unsure how to wipe the device, don’t worry—our technician can assist you with factory resetting your phone during pickup.

Your data security is a top priority at Cashygo. We never access your data and ensure all devices are responsibly processed after purchase.