Yes, it is strongly recommended that you remove all personal data and perform a factory reset on your gaming console before handing it over to the CashyGo pickup executive.

While CashyGo does not explicitly require this on the website, customer reviews suggest that sellers are responsible for data removal. For example:

“Seamless & easy process. Booked pickup online, technician tested the system...” – Chrome Stats review

Resetting your device ensures that your personal data, saved profiles, login credentials, and settings are completely erased. This protects your privacy and makes the transaction smoother.

Here’s what you should do before the pickup:

• Sign out of all user accounts (PlayStation Network, Xbox Live, Nintendo, etc.)

• Delete personal data and saved files

• Perform a full factory reset

• Unplug external storage or accessories you wish to keep

If you’re unsure how to reset your specific console, CashyGo’s technician can guide you during pickup, but it’s best to do it in advance for safety and speed.